Documentation / Set-up guides / Workspace
Sign-in
For a Desk on its own deployment. A hosted workspace does not have this page. Ask us what your workspace offers in its place.
How your people sign in to the desk, and how long a session lasts. The page is Admin → Team & access → Sign-in.
- Google. List your company's domains, separated by commas: only Google accounts on those domains get in, and only if they have a seat. Left empty, any Google account that has a seat may sign in.
- Passkeys. Touch ID, Face ID or a security key. Each person makes their own on Your account; there is nothing to hand out.
- Sessions. Set for how many days a browser and the phone app stay signed in. The time slides: every day of use moves the end by a day.
- Face ID every time the app opens keeps the phone app behind the face, because the phone holds customer numbers.
- There is no sign-in link by email, on purpose.
Sign-in decides how a person proves who they are. Who has a seat, and what the seat may do, is decided in Admin → Team & access → Users and Roles.
Google sign-in itself is switched on for the desk by whoever runs the server. The page says so while it is not.
