DESKTalk to our teamSee how AI voice agents, email, CRM and ERP help your team handle customer enquiries in one workspace.
Actual Terramine Desk screens with fictional sample records. Select any screenshot to see it at full size.
An AI voice agent answers the call and captures what the customer needs. Your team can review the transcript, summary and next action, with the customer record one click away.
Enlarge screenCall transcript, summary and customer links.
Terramine Desk summarises incoming email and keeps the message, attachments and customer context together. Your team can check the details before turning the enquiry into an order.
Enlarge screenThe enquiry, its summary and the original attachment.
Bring the customer request, supplier responses and pricing into one order. Your team checks availability and costs before preparing a customer quotation.
Enlarge screenCustomer order with sourcing, costing and quotation stages.
Prepare a quotation with parts, quantities, prices and commercial terms. Your team reviews the document and confirms delivery commitments before it goes to the customer.
Enlarge screenA quotation generated from an order, ready for your team to check.
Keep callbacks and follow-ups in the team’s task list, with an owner and a due date. The customer context stays connected, so the next person knows what to do.
Enlarge screenAssigned callbacks and follow-ups with their due dates.
Explore a guided demo with fictional customer data.