DESKTalk to our teamChoose a workspace proposal for your team. Confirm included users, connected services, usage charges and operating limits with us before starting.
30-day pilot: AED 5 per call answered and AED 1 per email read, capped at AED 1,900. Terramine Desk answers +971 4 498 6443 at any hour.
Start with your business number connected through a provider like Twilio, your mailbox and your price lists. Pay for the calls and emails Terramine Desk handles during the 30-day pilot, then choose a plan.
AED 5 per call answeredAED 1 per email readCapped at AED 1,900 for the 30-day pilotCancel at the end and keep your records
AED 1,900 a month
about USD 520
AED 4,500 a month
about USD 1,225
from AED 15,000 a month
about USD 4,100, billed yearly
Agree usage allowances, overage charges and a spending review process in your proposal. The product provides usage reporting; these plan figures do not describe an automatic monthly spending stop.
Prices exclude 5% VAT.
Setup typically takes one working week. The one-time onboarding fee is AED 7,500, waived on annual plans.
The supplied deployment is built for AWS. Agree the region, connected services, backups and operational responsibilities for your installation.
We host and operate a dedicated deployment on AWS. We agree the region, phone setup and access requirements with your team.
A deployment in your AWS account can be scoped with your team. Confirm access, credentials, operations and support before rollout.
Terramine Desk helps with enquiry capture, drafts and follow-up. Your team manages relationships and commercial decisions. Ask Desk confirms proposed actions; enabled queues and follow-up automation use their configured rules.
Yes. The agent introduces itself as an AI assistant and gives a recording notice at the start of the call.
No. Terramine Desk integrates with telephony providers like Twilio. You bring your own business numbers through your provider account, and we connect them to Terramine Desk during setup.
Terramine Desk uses the business number configured for your deployment. Number availability and registration requirements depend on the country and carrier. Where supported, the same number handles incoming and outgoing calls, so customers can call back.
Terramine Desk supports outbound calls and emails, including callbacks, quotation follow-ups and existing customer communications. Your organisation must confirm that its contact lists and outreach comply with the rules that apply. Do-not-call controls are checked before each dial.
No. Prices, costs and suppliers are kept off the phone by design: the agent can say what a part is and whether you can supply it, and the quotation follows in writing.
We configure inbound and outbound voice agents in your choice of supported languages. Languages and voices are selected for your customers and markets during setup, with language switching during a call.
Terramine Heavy Equipment Trading, a heavy-equipment trader in Dubai, built it for its own sales desk. It answers our real calls and reads our real mailbox every day.