Team notifications
Calls, emails, sends, holds, bounces, and "someone has to decide", each linking back into Terramine Desk.
Sales updates in your team’s Telegram chat.
Receive notifications organised by topic, choose personal feeds and access the assistant from Telegram. Each update links to the relevant record in Terramine Desk.
Available capabilityIncluded capabilities
Topics by workflow
Calls, email, ERP, tasks and alerts, in topics the bot creates automatically.
Personal feeds
My customers, what I did, what somebody has to answer, my tasks, and a reminder before a task of mine is due.
Ask from the chat
Ask the assistant from Telegram. A plan comes with a Run button, and anything that dials or sends asks you to confirm twice.
Only the calls you want
Incoming, outgoing, or just the calls where somebody spoke. Set once for the group, and by each person for their own chat.
Email notification filters
Incoming letters, outreach, what your team wrote and the agent's follow-ups, each with a switch of its own. Anything that needs a person still comes through.
The guided demo illustrates a selected workflow. Availability depends on the enabled configuration; beta items are labelled above.