TERRA-202 · AI email automation

Classify incoming emails and attachments.

Identify customer enquiries, supplier quotations, complaints and automated messages. Each email receives a summary, language label and an indication of whether a response is needed.

Available capability

Included capabilities

Email summaries

What kind it is, what language it's in, one sentence in English, and whether someone owes a reply.

Auto-replies kept off the board

Auto-replies and newsletters create no company, lead or deal, and one button overrides that.

Files read too

PDF, image, spreadsheet, Word or text: up to six attachments per email, each read once and labelled (enquiry, offer, order, invoice, photo, drawing).

Supplier and customer classification

Classify supplier responses separately from customer enquiries so each can follow the appropriate workflow.

The guided demo illustrates a selected workflow. Availability depends on the enabled configuration; beta items are labelled above.