Look up a part
What the part is, whether you can supply it, and its equivalents from other brands.
Product information on the call. Pricing in writing.
The voice agent can check parts, recent order references and callback times. Lookup results containing prices, costs or supplier details are withheld from the agent.
Available capabilityIncluded capabilities
Caller order history
The caller's own recent orders: number, stage and date, and nothing more.
Callback time validation
Checks a proposed callback time against the customer's working hours.
Prices never reach the phone
Any result that mentions a price, a cost, a supplier or a document is withheld from the agent entirely.
The guided demo illustrates a selected workflow. Availability depends on the enabled configuration; beta items are labelled above.